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To check for software updates, follow these steps: Download update via device Important: The update can take up to two hours and the phone will be inoperable during the process.You will not be able to make or receive calls or text messages until the update is complete.In the drop-down menu, select “” then click on “Suivant” (the interface is in French). When it says that the installation is complete, select “Terminer”.Make sure that version 18.104.22.1688 is selected, then click on “Téléchargez”. Accept the terms and conditions by clicking on “Accepter les conditions”, then on “Suivant”. Next, make sure you have the latest version of the Black Berry Desktop Software installed on your computer.Since the update can take up to two hours, it is recommended that you do not start this process until you can be without your phone for an extended period.Update device software through your computer You can update your device software through your computer, even if you have not received the Over the Air notification.To start a new operating system install, you'll need your Black Berry, an Internet-connected PC, a USB cable and about an hour and half of free time—50 minutes or an hour for the upgrade process and 30 minutes or catch-up time afterwards.Mac users beware: RIM doesn't currently offer the Black Berry Desktop Manager software for Apple computers; however, industrious Mac owners running Parallels and who have a copy of Windows have been able to upgrade their Black Berrys via Macs, though the process can be a bit clumsy.
Keeping up to date with the newest operating system (OS) software for your smartphone ensures that you have access to all the latest and greatest features and performance tweaks.After installing the software and following these steps, you’ll be able to update your Black Berry to the latest device software. Connect your Black Berry smartphone to your Mac computer via USB. On your Mac computer, in the Applications folder, click Black Berry Desktop Manager. Click on Backup at the top of Black Berry Desktop Software and follow the instructions. You can update the Black Berry Device Software and other device applications to use new features that are available in the most current version. Connect your Black Berry smartphone to your Mac computer. On your Mac computer, in the Applications folder, click Black Berry Desktop Manager. Click the Applications icon at the top of the screen. – To back up and restore third-party applications while updating device applications, select the Back up and restore third-party applications check box. Click Start or Downgrade (if you are returning to a previous version of the application). This will insure that all of your data is backed up prior to proceeding with the update. Click the Applications icon at the top of the screen. In the list of available applications, select the check box beside one or more applications. Let us know what you think – and if you have any questions, please leave them in the comments and we will do our best to help!A free Black Berry operating system upgrade is available to Videotron subscribers who own a Black Berry Bold 9900 device. Procedure Go to this link to download the latest version of the Black Berry Bold 9900 software Select “Videotron” and go to the next screen. Accept the contract terms and conditions, then click on “Suivant”.